Facebook, Instagram and WhatsApp all started experiencing massive outages on Monday according to user reports and statements from the three services owned by Facebook.
“We are aware that some people have difficulty accessing our applications and products,” Facebook wrote on Twitter. “We are working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”
Tens of thousands of trouble reports have been documented on Down Detector, a site that tracks downtime. The sites did not immediately provide a reason for the disruption.
Check back with Newsweek for more updates.
Mark Zuckerberg Net Worth Drops Nearly $ 6 Billion After Outages, Whistleblower Report Says
Facebook founder Mark Zuckerberg’s net worth fell nearly $ 6 billion on Monday as the company faced widespread service outages and revelations from a whistleblower who leaked inside data, Forbes reported .
Zuckerberg is still ranked among the highest on Bloomberg’s Billionaire Index, but the drop marks a continued loss of personal wealth by the social media giant in recent weeks.
Facebook shares also fell 4.8% on Monday, Forbes reported, while the outages will likely cause further financial losses for the company.
Facebook is working “as quickly as possible” to fix outages, says CTO
Facebook teams are working “as quickly as possible” to resolve the outages that began to hit the company’s platform and applications Monday morning, according to chief technology officer Mike Schroepfer.
Schroepfer tweeted Monday afternoon that the company was experiencing “network issues” and apologized to users affected by the disruption.
Gmail, Twitter are now seeing outages
More reports of outages began to pile up on Monday afternoon, but this time for Gmail and Twitter.
Gmail had received a relatively low number of complaints on Monday, with reports of outages not exceeding 100 by 3:30 p.m. ET. on the fault detector. After 4 p.m., the number of reports rose to over 1,000.
The company has yet to recognize the increase in blackouts. When several Twitter users tweeted the confusion over Gmail’s issues on Monday afternoon, the company’s account responded that “there was no disruption with Gmail” and asked for more information.
Like Gmail, Twitter outage reports remained at a few hundred on Monday before dropping to nearly 5,000 at 3:30 p.m. on Down Detector. Twitter also did not comment on the reported disruptions.
The outages of Gmail and Twitter are not as extensive as those of Facebook, Instagram and WhatsApp. Facebook, for example, saw over 40,000 reports of outages on Down Detector shortly before 4:30 p.m. after peaking with over 127,000 reports at noon.
Facebook employees were unable to access the building’s communication platform during the outages
As widespread blackouts hit Facebook and some of its apps on Monday, company employees were unable to access their internal communications platform or even enter buildings.
Sheera Frenkel, technology reporter for the New York Times, tweeted Monday afternoon that she spoke on the phone with a Facebook employee. The worker told him that employee badges that allow them to enter company buildings were not working, even preventing them from being able to examine the extent of the disruption. It was not clear if the issue had since been resolved.
Facebook’s internal communications platform, Workplace, was also down on Monday, Times reported. As most of the company’s workers found themselves unable to do their jobs, two described Monday as a “snowy day.”
Failures can be caused by a DNS problem
The massive blackouts that began to plague Facebook, Instagram and WhatsApp on Monday morning may have been caused by the removal of the domain name system’s routes, according to Doug Madory, director of internet analytics for Kentik Inc.
DNS routes help direct internet traffic to sites by translating an address like facebook.com into an IP address. Madory said if Facebook’s DNS records go missing, users won’t be able to find the site.
A similar issue plagued the widely used communications platform Slack last week. After receiving reports of outages from users, the company confirmed on Twitter Thursday that the disruptions were DNS related.
Facebook domain temporarily listed as for sale
The Facebook domain, facebook.com, was briefly listed as for sale on the online retail and web name registrar, Uniregistry.
Brian Krebs, a freelance reporter and former Washington Post reporter, posted a screenshot of the list on his Twitter page.
As of 2:45 p.m. ET, the domain was no longer available, but other variations of the site name were still on sale.
Internet Watchdog Estimates Losses From Outages At Over $ 160 Million
A single hour of global Facebook, Instagram and WhatsApp blackouts could result in global losses of more than $ 160 million, according to internet watchdog organization NetBlocks.
NetBlocks used its cost of closure tool, which it says uses indicators from the World Bank, ITU, Eurostat and the US Census, to provide the estimate.
Outages skyrocketed shortly before and after 12 p.m. ET, when Down Detector compiled nearly 124,000 Facebook and Instagram disruption reports peaked at over 97,000.